We promise our customers the best possible real estate experience. We put that promise in writing. We hold ourselves accountable to a standard of service unparalleled in the industry.

Premier Service® differentiates our GMAC Real Estate brand in a marketplace filled with me-too service offerings. We are the only national real estate company with REALTORS® who put their commitment in writing and then measure their success with an independent third party survey.

Premier Service® is a proprietary process of listening to our customers – needs, committing to meet agreed-upon expectations in writing, delivering on those expectations, measuring and evaluating our effectiveness, and then using this information for continuous improvement.

Premier Service® positions our REALTOR® as a Trusted Advisor, Skilled Negotiator and Expert Facilitator, taking their practice of real estate to the highest level of customer satisfaction and accountability. This represents a strong competitive advantage and underscores our dedication to providing the best possible service experience.

Premier Service® works hard for both customer and REALTORS®. With a 94% national Customer Satisfaction Rating, * REALTORS® reap impressive benefits like, improved repeat business and expanded referral business.

Premier Service® is much more than a marketing process; it’s a business philosophy that has become the cornerstone of our culture.

94% National Customer Service Satisfaction Rating